Run your WhatsApp campaigns, segments and automations from Claude : Connect your Kanal account to Claude, ChatGPT, Claude Code, Codex or Cursor with the Kanal MCP server. Say what you want in plain language: the assistant measures, prepares and builds in Kanal, and no campaign goes out without your confirmation.
Ask, and your assistant does it in Kanal
Seven ways to work with Kanal without opening a single screen. Here are requests the way a merchant types them, and what the assistant does each time.
Measure
The assistant reads your performance in Kanal: attributed revenue, ROAS, conversions and costs, per campaign and per automation.
- Which campaign generated the most revenue in the last 30 days?
- How is my abandoned-cart automation performing this month?
- What is my WhatsApp ROAS over the last 90 days?
Launch a campaign
The assistant creates the campaign, picks the audience, estimates the cost and prepares the send. Nothing goes out until you confirm.
- Prepare a campaign announcing the new collection to my loyal customers, Thursday at 10 am.
- How much would this send cost on the whole segment?
Create a segment
The assistant builds the segment from orders, WhatsApp activity, country or a group, and gives you its size before creating it.
- Create a segment of customers who ordered at least twice, but not in the last 60 days.
- How many contacts in France clicked a WhatsApp message this month?
Build an automation
The assistant creates the flow, adds and connects the steps one by one, then validates it. You review it and switch it on in Kanal.
- Create an abandoned-cart flow with a reminder one hour later.
- Add a two-day wait, then a second message.
Prepare templates
The assistant writes the WhatsApp template, places the available variables in it and submits it for Meta's review.
- Write a template announcing our winter sale and submit it to Meta.
- Which templates are already approved?
Manage contacts
The assistant searches your contacts, creates groups, adds or removes contacts and imports your lists.
- Import this list of numbers into a "Paris trade show" group.
- Add these three customers to the VIP group.
Reply to conversations
The assistant reads your WhatsApp conversations and sends the reply you dictate, from your Kanal inbox.
- Show me the latest conversations.
- Summarize my exchange with this customer.
- Tell her that her parcel ships tomorrow.
From request to action in three steps
Set it up once, then just ask.
Connect
Add the Kanal MCP server to Claude and link it to your Kanal account.
Ask
Ask a question or give an instruction in plain language: measure a campaign, create a segment, prepare a send, build an automation.
Take action
The assistant acts in your Kanal account. For a campaign, it shows you the audience, the date and the estimated cost, then waits for your confirmation.
You stay in control
Your assistant acts in Kanal, but you make the calls. Everything it creates stays visible and editable in your account, and a campaign send always waits for your approval.
In your account, with your access
The assistant acts in your Kanal account, with the access of the person who connected it. What it creates shows up in Kanal, where you can review and edit it.
A campaign send takes two steps
The assistant prepares the send and shows you the audience, the date and the estimated cost. The campaign only goes out after your explicit confirmation.
Templates go through Meta
A template written by the assistant is submitted for Meta's review, like any other. Your customers only receive it once it is approved.
Automations are switched on in Kanal
The assistant builds and validates the flow. You review it in the editor and activate it yourself.
Analysis only, if you prefer
Ask your assistant to stick to looking things up: it reads your data without creating or sending anything.
Kanal MCP, in detail
Kanal, right inside your AI assistant
See the Kanal MCP server in action on your own store data.