Subscription emails die in the promo tab
Recharge sends transactional emails your subscribers never open. Renewal reminders, failed-payment alerts, cancellation surveys: they all sit unread while churn climbs.
Move subscription lifecycle to WhatsApp
Kanal listens to your Recharge events and sends the right WhatsApp message at the right moment. Subscribers respond in a channel they trust. You save subscriptions email couldn't reach.
Key Features
Upcoming order alerts
3 days before the next charge, WhatsApp your subscriber. They can skip, swap, or add a product in one tap without leaving the chat.
Failed-payment recovery
When a Recharge charge fails, Kanal messages the customer on WhatsApp with a one-tap link to update the card. Payment failures don't have to mean cancellations.
Cancellation prevention
Intercept cancellation intent before the click. Offer a pause, a discount, or a delivery frequency change on WhatsApp.
Win-back campaigns
Reach former subscribers on WhatsApp with time-limited win-back offers. Read rates that email won't touch.
What you can do
Reduce involuntary churn
Recover failed payments on WhatsApp before the subscription cancels. Every save is one month of MRR you keep.
Increase LTV per subscriber
Add upsell products to upcoming orders directly from a WhatsApp conversation. Your subscribers spend more per box.
Reactivate lapsed customers
WhatsApp win-back offers land in a channel your former subscribers still open. Reactivations you weren't getting from email.
Frequently asked questions
Explore more integrations
Turn WhatsApp into your #1 sales channel
Install Kanal in 5 minutes and launch your first WhatsApp flow today.