Answer every Instagram message, even at 2am — Kanal replies automatically to DMs, story reactions, and comment keywords, with templates you define once. Your followers get an instant answer; you get the sale instead of a missed message.
Unanswered DMs are lost sales
Followers ask about sizes, shipping, and restocks at all hours. Every DM that waits until morning is a purchase intent gone cold, and manually answering the same question fifty times does not scale.
Define the reply once, Kanal sends it every time
Keyword rules and templates cover your frequent questions, story reactions get an instant response, and the AI can step in for product questions using your catalog. Everything runs from the same inbox as your WhatsApp.
Keyword auto replies
A word in a DM triggers the right template: link, price, size guide, or promo code.
Story reply automation
Reactions and replies to your stories get an instant answer that keeps the conversation going.
Comment triggers
A keyword in the comments of a post or Reel sends the DM automatically, at any volume.
AI on your catalog
Product questions get real answers with a buy link, generated from your Shopify catalog.
Frequently asked questions
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Turn WhatsApp into your #1 sales channel
Install Kanal in 5 minutes and launch your first WhatsApp flow today.