WhatsApp broadcast messages, sent at scale — A WhatsApp broadcast sends one message to many customers at once. Kanal removes the WhatsApp app's 256-contact broadcast limit and delivers compliant broadcasts to your entire opted-in list from your Shopify store.
The app caps broadcasts at 256 contacts
WhatsApp broadcast lists in the app only reach contacts who saved your number, and cap out at 256 recipients. That makes real broadcasting to your customer base impossible as you grow.
Broadcast to your whole list, compliantly
Kanal uses the official WhatsApp Business Platform to broadcast to unlimited opted-in customers. Segment your audience, personalize each message, and send approved templates to thousands at once, with delivery and revenue tracked per broadcast.
No 256-contact limit
Broadcast to your entire opted-in audience through the official API, not the app's capped broadcast lists.
Audience segmentation
Target broadcasts by purchase history, tags, and spend so the right message reaches the right customers.
Personalized templates
Send approved templates with customer names, order details, and dynamic content for higher engagement.
Delivery and revenue tracking
See delivered, read, and reply rates plus revenue attributed to every broadcast.
Frequently asked questions
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Turn WhatsApp into your #1 sales channel
Install Kanal in 5 minutes and launch your first WhatsApp flow today.