How to get the WhatsApp green tick in 2024?

Earning the green verification tick (or verification badge) on WhatsApp is a sign of recognition that validates the authenticity of a business account on this popular messaging platform. This distinction is not only a symbol of credibility, but also reinforces trust among your contacts and customers. Here's a detailed guide to navigating the verification process and successfully earning your very own green tick.
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How to get the WhatsApp green tick in 2024?

Earning the green verification tick (or verification badge) on WhatsApp is a sign of recognition that validates the authenticity of a business account on this popular messaging platform. This distinction is not only a symbol of credibility, but also reinforces trust among your contacts and customers. Here's a detailed guide to navigating the verification process and successfully earning your very own green tick.
Author:
Nicolas P
Published:
31/5/24
Updated:
7/10/2024

What is the WhatsApp Green tick?

The green verification checkmark on WhatsApp indicates that a WhatsApp Business account has been officially verified by the platform as belonging to the entity it represents. This distinguishes legitimate businesses from potential imposters and enhances communication with customers.

Why is it important to have a verified account?

Having a verified account on WhatsApp can significantly improve how you communicate with your clientele. It:

  • Boosts credibility and trust among users.
  • Assures customers they are interacting with an official entity.
  • Improves the business's visibility on the platform.

Eligibility Criteria for Verification

For your verification request to be considered, your WhatsApp Business account must meet several essential criteria:

  1. Authenticity: Your business must be recognized as a legal entity.
  2. Exclusivity: The phone number associated with the account must be unique to the business.
  3. Integrity: The account must be complete, with all necessary information such as business name, address, and description.

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How to Prepare Your Account for Verification

To maximize your chances of success, ensure you:

  • Use a business phone number for the WhatsApp account.
  • Complete all fields in the business profile.
  • Provide clear and accurate information about your products or services.

Verification Request Process

The green tick request process is not automatic and requires careful attention to details from the business requesting verification.

Steps to Submit Your Request

  1. Access the WhatsApp Business app.
  2. Open Settings, then go to the Business tab.
  3. Select Business Profile, then click on Request Verification.
  4. Fill out the request form and submit it for evaluation.

Maintaining Verification Status

Once you've obtained the green tick, it's crucial to maintain certain standards to avoid revocation of the verification status.

Recommended Practices to Keep Your Verification

  • Keep your information up-to-date.
  • Adhere to WhatsApp's terms of service.
  • Engage regularly and professionally with your customers.

Common Troubleshooting

You may encounter challenges during the verification process. Here are some solutions to frequently encountered problems:

What to do if your request is rejected?

  • Verify that all provided information is correct and complete.
  • Ensure you meet all eligibility criteria.
  • Submit a new request after making necessary changes.

Conclusion

Obtaining the green verification checkmark on WhatsApp is a significant asset for any business looking to establish a credible and secure presence on the platform. By following the guidelines and tips presented in this article, you'll maximize your chances of obtaining and maintaining this valuable status. Remember that perseverance and attention to detail are key.

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Questions about the WhatsApp green tick (or verification badge)

Processing times may vary, but generally it takes a few weeks for WhatsApp to review and respond to your request.

Yes, if WhatsApp detects that your account no longer complies with eligibility criteria or platform policies, verification can be revoked.

No, WhatsApp does not charge to review and award the green verification checkmark.

Providing legal documents such as a Kbis extract or business licenses with your application will help prove the authenticity of your company.

You should immediately update your WhatsApp Business profile with the new information to avoid losing your verified status.