An AI that sells in your DMs — Kanal's chatbot reads your Shopify catalog and your policies, then answers product questions directly in Instagram DMs: sizes, stock, shipping, with a buy link in the reply.
Generic chatbots frustrate buyers
Rule-only bots loop on 'I did not understand' and send buyers away. The questions that decide a sale, size, stock, delivery, need real product knowledge.
Trained on your catalog, honest about limits
The AI answers from your product data and store policies, hands off to a human when it should, and keeps the whole conversation in the same inbox as WhatsApp.
Catalog-trained answers
Sizes, variants, stock, and prices come straight from your synced Shopify data.
Buy link in the reply
Every product answer can carry the direct link to complete the order.
Human handoff
When a question needs a person, the conversation lands in your inbox with full context.
Same brain as WhatsApp
One AI agent, consistent answers on Instagram and WhatsApp.
Frequently asked questions
Explore more features
Turn WhatsApp into your #1 sales channel
Install Kanal in 5 minutes and launch your first WhatsApp flow today.