WhatsApp Communities

WhatsApp Communities bring several related WhatsApp groups together under one umbrella, with an announcements space where admins reach every member at once. A community can hold up to 100 groups and 2,000 members.

Definition

This page defines the term. The WhatsApp Communities guide covers community limits, the difference with a group and how to create one.

A community bundles groups that share a context, such as a school, a club, a neighborhood, or a customer program, and adds an admin-only announcement group broadcast to every member across the sub-groups.

For businesses, communities suit tight-knit use cases like VIP clubs, beta testers, or local customer groups. Unlike API broadcasts, there are no templates and no segmentation, so they complement opted-in marketing rather than replace it.

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