In India, the platform's payment features rely on UPI and on payment gateways, with order details templates and payment links. In Brazil, they cover Pix, payment links, boleto and one-click payments. These are the two country sections of Meta's developer documentation as of October 8, 2026.
The promise is a complete loop inside one thread: discover a product in the catalog, ask a question, and pay, without switching apps or re-entering card details on a checkout page.
Elsewhere, there is no in-chat payment for businesses: the usual pattern is a payment or checkout link sent in the conversation. Availability depends on local regulators, so businesses should check what applies in their country.
This is how it works for Shopify stores using Kanal: an abandoned cart reminder on WhatsApp carries a link that takes the shopper back to the store checkout to pay.
