WhatsApp Cloud API

The WhatsApp Cloud API is the version of the WhatsApp Business API hosted directly by Meta in the cloud, so businesses do not need to run their own servers.

Definition

The Cloud API is Meta's hosted offering. The infrastructure runs on Meta's side, which removes the cost and maintenance of self-hosting and gives faster access to new features.

It is the recommended path for almost every new project. It replaced the older On-Premise API, which Meta has been deprecating in favor of the cloud version.

Businesses can connect to the Cloud API directly or through a Business Solution Provider. The provider route adds a dashboard, automations, and support on top of the same underlying API.

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WhatsApp Cloud API: Definition (WhatsApp Marketing Glossary) | Kanal